Our policies ensure that everyone’s Pilates Works experience is as effective, relaxing and enjoyable as possible. Please take the time to read the following information and if you have any questions, please get in touch with us.
24 hours cancellation policy If you are unable to attend your session, and give us less than 24 hours’ notice, you will be charged for the session.
All shoes must be removed before entering the studio area. There is storage for you to leave your shoes.
We require non-slip socks at all times while in the studio. If you forget your socks you can borrow a pair from the studio.
Payment due at time of service For all sessions, payment is either due at the time of the appointment or in advance of your appointment time.
Late arrivals The instructor reserves the right to refuse entry into the class. For scheduling purposes the class will finish at the allotted time.
Drugs/ alcohol usage The instructor, also has the right to refuse to take you for your class if you under the influence of alcohol or drugs or if your behaviour is disruptive to the class.
Fragrance free-zone Please refrain from using perfume or strongly-scented lotions as some individuals have allergies to these products and the oils can stain the equipment.
Mobile phones To help us to maintain a focused and peaceful environment, please silence your phone before entering the studio. If you need to make a call, please step outside the studio so that you do not disturb sessions in progress.
Bungee Due to the nature of the elastic straps, we are unable to accept clients into this class if they weigh over 95kgs.
Environmentally Responsible We try wherever possible to minimise our environmental impact. We supply drinking glasses rather than paper cups, we use electric hand dryers rather than paper towel, we use cloths to wipe down our equipment rather than disposable wipes and we strive to recycle paper & water whenever we can. Please assist in our attempt to minimise waste.
New to Pilates Works? Enquire about an initial consult.